Returns & Exchanges


Returns

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 14 days after delivery

Online Returns
For returns of goods on our website, please email us at whitessportingandclothing@gmail.com with your original order number and reason for return. We will then respond with instructions on returning the item(s) along with a returns code that you must include in the return package.

Please note that return carriage is at the buyer’s expense unless the product is faulty or damaged.

All refunds will be made via original method of payment and within 14 days of receipt of goods.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at whitessportingandclothing@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at whitessportingandclothing@gmail.com and send your item to: Whites Sporting and Clothing, Oakedge Park, Wolseley Bridge, Staffordshire, ST17 0XS.

Shipping
To return your product, you should mail your product to: Whites Sporting and Clothing, Oakedge Park, Wolseley Bridge, Staffordshire, ST17 0XS.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


Whites Sporting & Clothing

Whites Sporting & Clothing is a family run business, based in the heart of Staffordshire on Oakedge shooting ground. Offering a range of country clothing and shooting wears for all your sporting and lifestyle needs, stocking quality country brands including Schoffel, Dubarry, Musto, Jack Murphy, Pampeano and many more.

We handpick seasonal collections for all occasions, be it on the field, at the races, walking the dog or a trip down to your local pub. Our friendly team are here to provide a professional and friendly service and help you with whatever the need may be.

Our unique and eye catching shop also features a bespoke oak gun cabinet display, selling new and used shotguns, T.R White & Co. Gun Makers are on hand to offer any advice needed.

Whilst you shop enjoy a local artisan coffee with a slice of homemade cake, from our newly opened Whites Coffee Shop.

Best Wishes,
The Whites Team x

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